Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to give website operators useful information about how their site is being used.

In addition to cookies, we may also use web beacons (also known as pixel tags or clear GIFs), JavaScript tags, local storage, and similar technologies. For simplicity, we refer to all of these collectively as "cookies" in this Policy.

Cookies can be first-party (set by us directly) or third-party (set by a domain other than ours, such as an analytics or advertising provider). They can also be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you delete them.

2. Why We Use Cookies

We use cookies on HealthPro Matcher for several purposes:

• Site functionality: to ensure the website operates correctly and securely, and to process the requests you submit to be matched with a provider;
• Analytics: to understand how visitors interact with our site — which pages are visited, how long visitors stay, and how they navigate — so we can improve our service;
• Advertising and marketing: to serve relevant advertisements to people who have previously visited our site (retargeting), to measure the effectiveness of our campaigns, and to track conversions;
• Preferences: to remember information about your visit, such as your general location or the type of dental or rehabilitation care you are looking for, so your next visit is more convenient.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the website to function. They enable core features such as page navigation, form submission, and security. The website cannot operate properly without them, and they cannot be switched off in our systems. They are usually set only in response to actions you take, such as filling out a matching request. These are typically session cookies or short-lived persistent cookies.

Performance / Analytics Cookies

These cookies collect information about how visitors use our site — such as which pages are visited most often and whether visitors encounter error messages. This information is used in aggregate to improve how the website works and to measure the performance of our pages. Analytics cookies do not collect information that directly identifies you; the data is generally combined and reported anonymously.

Functional / Preference Cookies

These cookies allow the website to remember choices you make — such as your state, ZIP area, or the category of care you are interested in (for example, dental or rehabilitation) — in order to provide a more relevant and personalized experience. If you do not allow these cookies, some parts of the site may not work as smoothly.

Advertising / Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests, to limit the number of times you see a particular ad, and to measure the effectiveness of advertising campaigns. They are typically set by advertising partners through our site and may be used to build a profile of your interests and show you relevant ads on other websites. They track your visits across websites and may share information with those partners. These are generally persistent cookies.

4. Third-Party Cookies

We allow certain third-party service providers to set cookies on our website in order to deliver services on our behalf. These third parties fall into two main groups:

Analytics Providers

We use analytics services, such as Google Analytics deployed through a tag manager, to collect and analyze information about how visitors use our website — for example, how often users visit, which pages they view, and what other sites they used before arriving at ours. We use this information to improve our website. These providers set their own cookies and process data in accordance with their own privacy policies.

Advertising and Marketing Partners

We work with third-party advertising networks and marketing partners that may set cookies on our website to serve targeted advertisements to you on other websites based on your visit to our site. These partners may collect information about your online activities over time and across different websites. Their use of cookies is governed by their own privacy policies.

We do not control, and are not responsible for, the cookies or privacy practices of these third parties. We encourage you to review their privacy policies directly. For more information about how we handle the information collected through your matching request, please see our Privacy Policy.

5. Cookie Duration

The cookies used on our website fall into two duration categories:

• Session cookies: temporary cookies that exist only during your browser session. They are automatically deleted from your device when you close your browser. We use session cookies for essential site functionality.
• Persistent cookies: cookies that remain on your device after you close your browser, for a period of time specified in the cookie or until you delete them. They are used for analytics, advertising, and preference purposes. You can delete persistent cookies through your browser settings at any time.

6. How to Manage or Disable Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to:

• block all cookies;
• block only third-party cookies;
• delete cookies when you close your browser; or
• receive a notification before a cookie is placed.

To manage cookies in popular browsers, visit the relevant help pages:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that blocking or deleting cookies may affect your ability to use certain features of our website and may impact your browsing experience.

Opt Out of Advertising Networks

You can opt out of interest-based advertising from many advertising networks through the following industry opt-out tools:

• Network Advertising Initiative (NAI): https://optout.networkadvertising.org/
• Digital Advertising Alliance (DAA): https://optout.aboutads.info/
• Google Ads Settings: https://adssettings.google.com/
• Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Please note that these opt-outs are cookie-based and will only apply to the browser and device on which you set them. Opting out does not mean you will stop seeing advertisements; it means the advertisements you see may be less tailored to your interests.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature. Because there is currently no universally accepted standard for how websites should respond to DNT signals, our website does not currently alter its data collection practices in response to DNT browser settings.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Marketcall Inc.
155 S Fair Oaks Ave
Pasadena, CA 91105
Email: info@healthpromatcher.com

HealthPro Matcher is a free matching service. It is not a dental office, treatment center, or medical provider, and it does not provide medical, dental, or clinical advice. You are responsible for verifying that any provider you engage with holds the licenses and credentials appropriate for your needs. If you or someone you know is experiencing a medical emergency, call 911. For free, confidential support with substance use or mental health, call or text SAMHSA's National Helpline at 1-800-662-4357 or the 988 Suicide & Crisis Lifeline, available 24/7.